Shipping policy
Shipping Policy
Thank you for shopping at Haunted Hero’s Collection! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing Times
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Orders placed after 5 PM will be processed the next business day.
- You will receive a notification once your order has shipped.
Domestic Shipping Rates and Estimates
- Standard Shipping (2-8 business days)
- Free Standard Shipping on all orders
Tracking Your Order
- Once your order has shipped, you will receive an email with a tracking number.
- Please allow up to 48 hours for the tracking information to update.
Customs, Duties, and Taxes
- Haunted Hero’s Collection is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.).
Shipping Delays
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
- Nationwide shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.